Help Centre
Booking FAQs
Learn how to book House Help on Snabbit: booking process, time slots, Expert selection, and on-demand 10-minute arrival.
Open the Snabbit app, tap Instant, select the duration and proceed to checkout. Instant bookings depend on Expert availability in your area.
Tap Schedule, then Single, pick your preferred date, time slot and duration, and confirm.
Tap Schedule, then Multiple, and choose your date range, time slot and duration. You can book up to one month in advance.
Choose Custom to book on specific days. Select the day, time slot and duration, then confirm.
Slots depend on Expert availability in your area. If none appear, it is usually due to high demand, so please check again shortly or pre-book for a later time.
No. Experts do not carry cleaning materials, so please keep the required items ready. For safety, Experts will not use strong chemicals or equipment without proper safety gear, which the customer must provide.
Yes. Just make sure the person is available for gate approval and OTP verification so the Expert can start the service.
Yes, through Smart Matching. When you rate and favourite Experts, Snabbit prioritises assigning them whenever they are available. Add at least 5 Experts to activate Smart Matching. Assignment still depends on availability, so it is not guaranteed.