General FAQs

Within your booked duration, an Expert helps with everyday household tasks: sweeping, mopping, dusting, bathroom and balcony cleaning, washing utensils, hand-washing clothes, ironing, kitchen cleaning, and basic meal prep such as chopping vegetables or kneading dough. Anything that needs specialised equipment is not included.

Anything that needs specialised equipment or poses a safety risk to Experts is excluded. Snabbit also does not cover tasks a House Help would not normally do, such as babysitting, clearing pet waste or offering massages.

No. Snabbit does not offer deep cleaning or any service that needs specialised equipment, tools or treatment beyond regular household help.

No. Snabbit is for homes only and does not offer commercial or shop cleaning.

Enter your address and enable location access in the app to check. Snabbit currently serves selected buildings and localities, so a nearby building may be covered even if yours is not yet.

We are sorry to hear that. Please share your feedback in the app so we can make it right and keep improving.

We are sorry for the inconvenience. Our Experts are expected to maintain high standards of professionalism. Please chat with us in the app and share the details so our team can help.

Please chat with us in the app and share your booking details. Our team will coordinate with the Expert to return the item.

Each account is linked to a single mobile number. To use a different number, please create a new account.

In the Snabbit app, go to Profile, tap your name and edit your email address.

In the Snabbit app, go to Profile, then Saved Addresses, and select the address you want to edit.

In the Snabbit app, go to Profile, then Saved Addresses, and tap Add address.

In the Snabbit app, go to Profile, then Manage Account, then Delete my data. This action is irreversible: your wallet balance, offers, favourites, referral rewards, booking history and access to past support are permanently deleted.